--- title: "AutoSPF Legal Documents" description: "The agreements that govern AutoSPF: Service Level Agreement, Cloud Terms, Data Protection Addendum, Mutual NDA, subprocessor list, acceptable use, and privacy notice." image: "https://autospf.com/images/og-default.png" canonical: "https://autospf.com/legal/" --- # AutoSPF Legal Documents AutoSPF is a DuoCircle service, so most of its legal documents are published once for the whole portfolio at duocircle.com/legal: the Cloud Terms that form the agreement, the Data Protection Addendum, the Bonterms Mutual NDA, the subprocessor list, the acceptable use policy, and the privacy notice. The Service Level Agreement is AutoSPF-specific and published on this site, because availability for a DNS service is measured on authoritative resolution of the flattened SPF record rather than on an application being reachable. AutoSPF is a DuoCircle service. Most of the paperwork is published once for the whole portfolio rather than restated per product, so the links below point at duocircle.com where that is the authoritative copy. Everything here is public: nothing on this page requires an NDA to read. ## AutoSPF-specific | Document | What it covers | | -------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | [Service Level Agreement](/legal/sla/) | Three availability tiers (99.0, 99.5, 99.9 percent), service credits, and what counts as an outage for a DNS service. AutoSPF-specific because availability is measured on authoritative resolution of your flattened record, not on a dashboard being reachable. | ## Portfolio-wide | Document | What it covers | | ------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------- | | [Cloud Terms](https://www.duocircle.com/legal/cloud-terms/) | The agreement itself. Self-serve plans run on the Online Cloud Terms accepted at sign-up; enterprise plans run on a counter-signed Cover Page. | | [Data Protection Addendum](https://www.duocircle.com/legal/dpa/) | GDPR, UK GDPR, CCPA and cross-border transfer terms, built on the Bonterms DPA v2.0 standard. | | [Bonterms Mutual NDA](https://www.duocircle.com/legal/mutual-nda/) | Published in advance so your legal team can read it before requesting the SOC 2 report. | | [Subprocessor list](https://www.duocircle.com/legal/subprocessors/) | Every third-party vendor that processes personal data on our behalf, with thirty days notice before any addition. | | [Acceptable Use Policy](https://www.duocircle.com/legal/acceptable-use-policy/) | What you may and may not do with the service. | | [Privacy Notice](https://www.duocircle.com/legal/privacy/) | How we handle personal data as a controller, separate from the processor role covered by the DPA. | | [Security and Compliance](https://www.duocircle.com/legal/security/) | SOC 2 Type II posture, CSA STAR registration, and how to request the report. | ## Questions Contract, security, or privacy questions go to [](mailto:legal@duocircle.com)[legal@duocircle.com](mailto:legal@duocircle.com). Billing and service-credit claims go to [](mailto:billing@duocircle.com)[billing@duocircle.com](mailto:billing@duocircle.com). For a vendor security questionnaire or the SOC 2 report, start at the [compliance page](/compliance/). ## Fix your SPF record in 60 seconds page.data.title toolBanner && toolBanner.label toolBanner.description toolBanner.cta → showCTA && g2Config && [Start Free Trial→](/pricing/) ```json {"@context":"https://schema.org","@type":"Organization","@id":"https://www.wikidata.org/wiki/Q138897474","name":"AutoSPF","url":"https://autospf.com","logo":{"@type":"ImageObject","url":"https://autospf.com/images/autospf-logo.png"},"description":"Automatic SPF flattening and email authentication management. Resolve SPF lookup limits, flatten SPF records, and maintain email deliverability across all your domains.","parentOrganization":{"@type":"Organization","@id":"https://www.wikidata.org/wiki/Q138883901","name":"DuoCircle LLC","url":"https://www.duocircle.com","sameAs":["https://www.wikidata.org/wiki/Q138883901","https://www.crunchbase.com/organization/duocircle-llc","https://www.linkedin.com/company/duocircle","https://github.com/duocircle"],"subOrganization":[{"@type":"Organization","@id":"https://www.wikidata.org/wiki/Q138898167","name":"DMARC Report","url":"https://dmarcreport.com"},{"@type":"Organization","@id":"https://www.wikidata.org/wiki/Q138897474","name":"AutoSPF","url":"https://autospf.com"},{"@type":"Organization","@id":"https://www.wikidata.org/wiki/Q138897912","name":"Phish Protection","url":"https://www.phishprotection.com"}]},"sameAs":["https://www.wikidata.org/wiki/Q138897474","https://www.linkedin.com/company/autospf","https://x.com/autospf01","https://www.facebook.com/autospf","https://github.com/duocircle","https://www.g2.com/products/autospf/reviews"],"aggregateRating":{"@type":"AggregateRating","ratingValue":"5.0","reviewCount":"21","bestRating":"5","worstRating":"1","url":"https://www.g2.com/products/autospf/reviews"},"contactPoint":{"@type":"ContactPoint","contactType":"customer support","url":"https://autospf.com/contact-us/"},"knowsAbout":["SPF Record Flattening","Sender Policy Framework","Email Authentication","DNS Management","DMARC","DKIM","Email Deliverability","SPF Lookup Limits"]} ``` ```json {"@context":"https://schema.org","@type":"WebSite","name":"AutoSPF","url":"https://autospf.com","description":"Automatic SPF flattening and email authentication management. Resolve SPF lookup limits, flatten SPF records, and maintain email deliverability across all your domains.","publisher":{"@type":"Organization","name":"AutoSPF","url":"https://autospf.com","logo":{"@type":"ImageObject","url":"https://autospf.com/images/autospf-logo.png"},"description":"Automatic SPF flattening and email authentication management. Resolve SPF lookup limits, flatten SPF records, and maintain email deliverability across all your domains.","parentOrganization":{"@type":"Organization","@id":"https://www.wikidata.org/wiki/Q138883901","name":"DuoCircle LLC","url":"https://www.duocircle.com","sameAs":["https://www.wikidata.org/wiki/Q138883901","https://www.crunchbase.com/organization/duocircle-llc","https://www.linkedin.com/company/duocircle","https://github.com/duocircle"],"subOrganization":[{"@type":"Organization","@id":"https://www.wikidata.org/wiki/Q138898167","name":"DMARC Report","url":"https://dmarcreport.com"},{"@type":"Organization","@id":"https://www.wikidata.org/wiki/Q138897474","name":"AutoSPF","url":"https://autospf.com"},{"@type":"Organization","@id":"https://www.wikidata.org/wiki/Q138897912","name":"Phish Protection","url":"https://www.phishprotection.com"}]}}} ``` ```json [{"@context":"https://schema.org","@type":"WebPage","name":"AutoSPF Legal Documents","url":"https://autospf.com/legal/","description":"AutoSPF is a DuoCircle service, so most of its legal documents are published once for the whole portfolio at duocircle.com/legal: the Cloud Terms that form the agreement, the Data Protection Addendum, the Bonterms Mutual NDA, the subprocessor list, the acceptable use policy, and the privacy notice. The Service Level Agreement is AutoSPF-specific and published on this site, because availability for a DNS service is measured on authoritative resolution of the flattened SPF record rather than on an application being reachable.","speakable":{"@type":"SpeakableSpecification","cssSelector":[".answer-block","h1"]}}] ``` ```json {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://autospf.com/"},{"@type":"ListItem","position":2,"name":"Legal","item":"https://autospf.com/legal/"}]} ```